Reservation Terms & Conditions

Confirmation

Bookings for all Rooms /Apartments are always ” ON  REQUEST ” until confirm in writing by Island Accommodation.

A written confirmation will be provided online by Island Accommodation Reservation Department.

Following which individual can confirm the reservation to the agent .

Please be advise that we require full payment  in advance to secure any  reservation confirmation will be sent thereafter.

Groups

The Company welcomes groups, so please sent request to reservation for a custom quote.

Payment Schedule

Deposit Payment: 50 %  payment is required to secure reservation.

Balance : The balance  is payable 30 Days prior to client check-in. All cash payment  are required in full settlement upon CHECK IN (Walk In Guest). Credit cards incur on a surcharge charged.

Payment Methods

Bank Wire Transfer

Account Name: Island Apartment Limited

Home Finance Company Bank

Account No. – 12180s10

Swift Code – HFCLFJFJ

BSB – 129 010

HFC Centre, 371 Victoria parade, Suva Fiji  

Phone : (679)3316555.

Credit Card Secure Form also available 

Cancellation

Cancellation notice must be received by email  from the  reservation Company the receipt of which needs to be verified and acknowledge by Island Accommodation .

Guest who need to cancel a booking should contact us as soon as possible. Late cancellation charges will apply under the following conditions:

  • Cancellation made 30 days or more in advance of arrival date will be free of charge
  • Cancellation made more than 14  days in advance of arrival date will be charged 50% of the full amount
  • Cancellation made 7 days or less of arrival date will be charged the full amount.

Non-arrival guests, who fail to attend for whatever reason will be charged the full amount of the booking. It is suggested that booking guests take out appropriate holiday / cancellation insurance where required.

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

Check-In / Check-Out Time

Check in – 2: 00 pm 

Check out – 11: 00 am 

Late checkout at 2-30 pm  may  requested and subjected to availability of Room / Apartment .Late Check fee applies .Late checkout after 2:30 pm will incur payment of full  amount on additional 1 night stay.

Terms and Conditions

The Company /The Consultant

In this contract document reference is made to THE COMPANY ,Which refer to Island Accommodation.

Any reference to THE CONSULTANT refers to any person appointed by the company to be ;

WHEN BOOKING WITH ISLAND ACCOMMODATION YOU ARE AUTOMATICALLY BE IN THE AGREEMENT TO OUR TERMS AND CONDITIONS.

WiFi Fair & Appropriate Usage Policy and Electronic Devices

Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and appropriately. We may monitor network performance and user usage in order to maintain a fair and high level of service to all our guests.

The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video / music / media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads / uploads. Access to illegal activity or use of our network for illegal activity is prohibited and will be reported to local authorities.

No high-power electronic devices are permitted to be used by the guests except those required for medical reasons. The guest using such will be solely responsible for any damage caused. 

Damages & Lost Property

We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimize damage and associated costs. Lost keys will incur a replacement charge of $20.00 per missing keys.

Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 2 weeks. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.

Our Right To Cancellation

We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of these conditions are breached.